Terms of service

Bagvella – Terms of Service

Welcome to Bagvella! By accessing or using our website and services (the “Services”), you agree to these Terms of Service. Please read them carefully before using our site.

Acceptance of Terms

By browsing, shopping, or placing an order on bagvella.com, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies posted on our site. If you do not agree, please do not use our Services.

Use of Our Website

You may use our site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the site for fraudulent or illegal activity.

Interfere with or disrupt the website’s security or operations.

Copy, distribute, or use any content (images, text, logos) without permission.

Product Information

We strive to ensure that all product details, descriptions, and prices are accurate. However, we do not guarantee that all information is always free of errors (e.g., typographical or technical mistakes).

Colors may vary slightly due to display settings.

Prices and product availability may change without notice.

Orders & Payments

All orders are subject to acceptance and availability.

By placing an order, you confirm that the payment details you provide are valid and authorized.

We reserve the right to refuse or cancel any order, including for suspected fraud or unauthorized activity.

Shipping & Delivery

Shipping times are estimates and may vary due to courier delays, customs, or other factors outside our control.

Customers are responsible for providing accurate shipping information. Bagvella is not liable for delays or lost orders due to incorrect addresses.

Returns & Refunds

Our Return Policy (available here) applies to all purchases.

Customers must follow the instructions in our return process to be eligible for a refund or replacement.

Certain products (custom items, sale items, and gift cards) are not eligible for return.

Intellectual Property

All content on bagvella.com – including text, graphics, images, logos, and designs – is owned by or licensed to Bagvella.

You may not copy, reproduce, or distribute any content without written permission.

Limitation of Liability

To the maximum extent permitted by law:

Bagvella is not liable for indirect, incidental, or consequential damages arising from your use of our Services.

Our total liability for any claim shall not exceed the amount you paid for the product related to the claim.

Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

Changes to These Terms

We may update these Terms of Service at any time. The “Last Updated” date at the top reflects the latest version. By continuing to use our Services, you agree to the updated Terms.

Governing Law

These Terms are governed by the laws of Pakistan, without regard to conflicts of law principles.

Contact Us

For any questions regarding these Terms or our Services, contact us at:

Email: bagvellaofficial@gmail.com

WhatsApp: 03254883866